FAQ’s

1. How do I know I need a new roof?
While some signs like leaks, missing shingles, loss of granules, exposure of the fiberglass matting or curling of the shingles are things to look out for, we recommend having your roof inspected by a qualified professional periodically or after any major weather event.

2. What are my options if my property needs repair?
A full inspection of the property to determine the cause of the damage is necessary.  Temporary repairs, recommendations as to replacement, repair, and if filing an insurance claim is appropriate can be made quickly and easily upon inspection.

3. What will my new roof cost?
While many of our customers pay zero dollars or just the amount of their insurance deductible out of pocket, the actual cost varies on an individual basis.  Several factors that contribute:
• Size of the roof
• Slope or pitch of the roof
• Roofing material chosen
• Applicable building codes in your location
• Age and current condition of the roof

4. How long will a roof installation take?
Residential roof replacements generally take 1 to 3 days depending on size, slope, materials chosen and the current condition of the roof. Commercial projects can take a day or several weeks to complete. Weather, scope of work, building codes, and materials chosen all affect the completion time.

5. How long will my new roof system last?
A properly installed roof can be expected to last 20 years or more if not damaged by wind, hail or accidents with some roofs such as metal or slate being able to outlive the average person.  For questions about the life of an existing roof, an inspection is necessary.

6. How will I know if it’s the right time to replace my roof?
While there are good reasons to delay a roof replacement, several factors including the cause of damage, and insurance policy limitations frequently make NOW the right time to replace your roof.  Failing to act promptly after a damaging event is considered negligence by an insurance carrier.  This can lead to a property owner paying for repairs and replacements that would otherwise have been covered by their property insurance.  Consultation with an honest professional is recommended.

7. My roof leaks, do I have to have it completely replaced?
Missing shingles, poor design, or simply a nail that was placed improperly during the initial installation can cause leaks to show up years after the damaging event took place.  The decision between replacement and repair will depend on the initial cause, the time left unrepaired, and the general condition of the roof system as well as budget concerns.

8. How will I know if I have hail damage to my roof?
Without proper training and experience, identifying hail damage can be difficult.  For property owners we recommend staying off the roof.  Leave that to the professionals!  Instead we recommend looking at window screens, aluminum gutters, window beading, garage doors, fence staining or even your car.  If you notice dents and dings to any of these, or if there has been a significant hail event at your location, call for a free damage assessment.

9. If I have hail damage what should I do?
Call a professional.  After an inspection it can quickly be determined whether you need to take action.  Tarping or other emergency repairs and filing an insurance claim are the most common immediate actions and replacement of the roof system through insurance proceeds is the most likely outcome of a roof  damaged by hail.

10. What does hail do to a roof?
Hail damage can be broken down into two categories: immediate loss of water shedding capability such as when large hail stones have penetrated the roof system and left holes; and/or reduction of the life expectancy of the roofing material.  Reduction of life expectancy is much more common.  Cracking and pitting of the outer layer of a roofing system allows for the next layer in the system to begin to break down allowing UV light, rain, and ice to cause the system to fail as much as 15 years earlier than the manufacturer’s stated life expectancy.

11. What should I know about filing an insurance claim after a damaging weather event?
Know that you are not alone.  We are here to assist you through the entire process.  We will meet your adjuster, review their findings, correct any deficiencies in their estimate, as well as  document and invoice the repairs made directly to your carrier allowing for maximum reimbursement for your repairs.
• You have the right to have a contractor present when an adjuster inspects your property
• Your premiums can not be raised for filing a claim due to a weather event


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